Refund Policy

Pembridge Partners, LLC and App Video Guy offer the following refund policy:

  1. You may request a full refund prior to the start of your video project.
  2. Refunds are NOT granted once App Video Guy Team has begun the script writing process on your project.
  3. Refunds are NOT granted simply because you do not like the final outcome of the video.  We will work with you until a satisfactorily agreeable final deliverable is reached. Since you will have input on the actual script, this should not be a problem. Simple edits at the end are typically what we encounter at most.

In the event of a refund request, please make your request through the use of our Contact form on the website’s Contact Us page.